Frequently Asked Questions
Everything you need to know about shopping with Motherlove.
What is the processing time for my order?
We typically process and ship orders within 1-3 business days. During peak seasonal launches, please allow up to 5 business days for your tracking number to be generated.
What is Motherlove's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
Do you offer international shipping?
Yes, Motherlove ships globally. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Motherlove garments?
To preserve the quality and longevity of our fabrics, we recommend machine washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal label of each piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our support team for personalized advice.